Όροι Χρήσης
Our online store welcomes coffee-epirus.gr!
By visiting the website or using material from these websites, you accept the following terms. Please note that you may not use the Site if you do not accept the following terms.
Import
The General Terms and Conditions of use of the website and purchase of the products / services of our online store (hereinafter referred to as "Terms of Use") presented and analyzed below, determine the terms and conditions of your browsing on our website and use of it and our online store and govern the sales contract concluded between us for the purchase of products from our online store.
Before entering our online store we invite you to consult the Terms of Use and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action in our online store, including simply browsing it. However, any action you take in our online store, such as browsing it, subscribing to our newsletter service or purchasing our products, is considered as unconditional acceptance of these Terms of Use.
1) What does coffee-epirus.gr offer?
The online store coffee-epirus.gr offer internet users the opportunity to buy at competitive prices a wide range of products. The company chooses at its absolute discretion the products it will present to the consumer public through the coffee-epirus.gr as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way.
Finally, the pricing policy of the company as well as the methods of promoting its products, through offers and / or discounts, is determined exclusively by the company and may make modifications at any time, without prior notice in any way.
2) Receiving and completing an order
Orders are completed in a specific series of steps, described in detail below. It is possible that a product that appears available on our website may not be available or delivered within the delivery time indicated in the coffee-epirus.gr. So, in order to be fully informed about the progress of the order you have registered but also protected from any such cases, the completion of your order is implemented through the following steps:
a) Send a request for processing
We recommend that before placing your first order, you register as a user of the coffee-epirus.gr in order to make your service easier and more complete by the staff of our online store. The steps you need to follow in order to place your order are listed below:
- Select the product(s) and add it to the "shopping cart"
- Go to the "shopping cart"
- Fill in all the details of your order request, which appear on the order form
- Submit/place an order
- Check the email address you have given us to receive an automated message of your order. This message contains the details of the order request and a copy that our company will receive.
Each time you send our company a request for an order, you must have previously accepted these terms of use, which govern the transactions between us in their entirety.
Do not forget that your requests are received by our company with the express reservation of a thorough check on the availability of the products included in your order request, given that at this stage the processing of your request by our company has not yet begun.
Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your explicit consent (which you grant by sending the form) are collected and processed in the most secure and diligent way.
b) Processing of an order request
At this stage, our company thoroughly checks the availability of all products mentioned in your order request. Especially:
- In case there is availability of all products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the email address you have stated to us and will include all its details. The shipment of products will be carried out according to the delivery schedule of our partner courier company.
- In case any of the items you ordered are not available and / or a product cannot be available in the delivery time indicated in our online store, then our company's partner will contact you by phone or e-mail, in order to inform you about the unavailability.
- If for any reason neither of the above two communications is possible for a period of 10 days from the dispatch of your order request, then your request is automatically canceled and you will have to send a new request to us again.
c) Phone Orders
In case you choose to place your order by phone, you must be aware of these terms and conditions.
With the final registration of your order by our service department, you automatically implicitly accept all terms and conditions.
3) Payment - payment of order
For the payment of the products you are interested in buying, you can choose between the ways suggested by our company.
First you decide which payment process suits you. Then select the corresponding payment method in the appropriate place of your order request form and finally enter your necessary information.
We remind you that our company follows a strict policy of protecting your personal data and all payment information you send us is collected and processed with complete security and diligence and only after your consent provided by sending your order request. Regarding payments using a credit card, our company, in cooperation with Alpha Bank, takes all necessary security measures to ensure maximum protection in your electronic transactions. Our company uses the SSL protocol that provides maximum security in communication between electronic payment systems.
4) Product delivery and shipping costs
Simultaneously with the confirmation of your order, our company informs you about the estimated delivery time of the products you have chosen, which depends on the area where you have chosen to send the products to you.
The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours.
Our company is not responsible for any delays due to force majeure or events beyond its control. Our company is not responsible for causes of delivery delay due to delays in customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.
In any case of any delay, our company will make every effort to contact you at the information you have provided to it, in order to inform you accordingly and to arrange with you for the new delivery or delivery of another product.
Although our company takes every possible measure to respond to your need for information in relation to any lack of availability of a product, there is a possibility that there may be an unexpected lack or unavailability of the product from our suppliers even after confirming your order. In this case, our company will again make every effort to contact you with the information you have provided in order to inform you about any possible completeness and to arrange with you for the new delivery or delivery of another product or the cancellation of the order without penalty for both parties and the interest-free refund of any money you may have paid within a reasonable time.
5) Use - Operation - content of the website
Both the company and the user - consumer are committed to the proper and based on good faith and business ethics, use and operation of the website.
In order for access to coffee-epirus.gr to be correct and complete, it is necessary to activate the JavaScript language in the browser as well as the ability to receive cookies. You must also have a version of Internet Explorer above 6 or a version of Mozilla Firefox above 3.5 or another equivalent web browser version installed. We recommend using the latest versions of browsers as well as Adobe Flash Player to display additional graphics.
The user - consumer - member of the coffee-epirus.gr acknowledges and accepts that in order to use some of the services of coffee-epirus.gr may need to download to his / her PC some upgraded electronic software packages. The company reserves the exclusive right, and the consumer accepts it unreservedly, to permanently or temporarily discontinue the operation of the coffee-epirus.gr with or without notice to the users / members and visitors of the coffee-epirus.gr.
In any case, the user - consumer - visitor - member undertakes and accepts that they will not use the coffee-epirus.gr to send, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties; contains software viruses or any other code, files or programs, designed to interrupt, damage, destroy or equip the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store personal data about others Users.
The company takes care daily for the correct and accurate publication of all information regarding the products it promotes and promotes from coffee-epirus.gr. Our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as indicatively the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors, typographical and / or "human" errors and / or incorrect information from suppliers even due to its negligence.
Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail at info@coffee-epirus.gr email address and / or contact us at tel. 26510-91526. In any case, however, if you find an error, we invite you not to proceed with sending an order request before notifying our company to clarify this issue.
The commercial strategy of our company and its pricing policy are fully harmonized with the provisions on the protection of competition. For this reason, the prices of products sold in coffee-epirus.gr may differ from other similar products sold at other points of sale, since our company occasionally makes product offers or other promotions whenever it deems necessary for the most appropriate achievement of its business goals.
Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.
6) Copyright
The entire content of the coffee-epirus.gr is the intellectual property of the company and is protected by the relevant provisions of the applicable domestic and international legislation and international conventions on intellectual property. Indicatively, texts, all kinds of files, trademarks / logos, the form (lay - out) of the coffee-epirus.gr, programs, photographs, designs, commercial and financial data, etc. are mentioned. They are not intellectual property of our company, intellectual property rights of third parties such as partners, collaborating bodies, etc. It is expressly forbidden to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data, without any express prior written consent of the company. Any actions contrary to the above prohibition may constitute an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and consequential damage caused to it.
The company has the ability to commercially exploit (either by itself or by third parties) all the data appearing in the coffee-epirus.gr as well as the modification of these data whenever it wishes with or without prior notice to users - consumers - members of "coffee-epirus.gr", who unreservedly accept the above possibility of the company.
7) Personal data
Our company takes every possible care to receive from you your complete and correct information. Therefore, our company bears no responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or on time due to your sending of incorrect personal information.
In particular, any notification made to the email address you have given us (e.g. for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the contact and shipping address of the products as well as to the contact numbers. In any case, you are obliged to update your information again each time there is a change in them.
For your own better service and facilitation of your future purchases you should register as users of "coffee-epirus.gr" when you first send an order request to our company, so when you first send an order request - visit you are asked to open an account with us and create a user profile (Name and e-mail), by using your own unique security codes (username & password). When you register as registered users, the company may and you, as registered users, accept to install a session cookie system solely for your identification as well as your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the better management of your profile and your transactions so that you are not obliged to declare your details from the beginning each time you visit coffee-epirus.gr. Session cookies are deleted as soon as you unsubscribe from a registered user.
Our company collects your absolutely necessary personal data, solely in the context of carrying out transactions with the coffee-epirus.gr and our communication with you to complete the transaction between us. In any case, you have the possibility of unhindered access to your data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under articles 11-13 of Law 2472/1997. In any case, however, your information is retained by our company only for as long as you are a registered user of the coffee-epirus.gr and / or for as long as your transactions with us are executed and are deleted as soon as you unsubscribe as a user and / or the transaction with you is completed.
Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of:
- Data relating to the execution and clearance of electronic payments by credit card and
- The data that is absolutely necessary for the execution of your order by our cooperating companies.
- All your data are protected and managed in accordance with the terms and rules of Greek legislation and especially Law 2472/1997, and our company strictly follows all the rules established by the relevant legislative framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during the transmission and / or execution of transactions.
The user - consumer - member of the coffee-epirus.gr should also preserve the confidentiality of his data and not make disclosures to third parties (even by his negligence) nor grant the use of his data by third parties. It is also recommended to change your password at regular intervals. The company reserves the right for any damage caused by culpable violation of the above obligations of the user - consumer - member of the coffee-epirus.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized emails both directly to your PC and personally to the email address you have notified us, as well as any telephone communication to the phones you have notified us, by employees of our company.
List of cookies we collect
The table below presents in detail the cookies we collect as well as the description of the information they store.
Όνομα Cookie
Περιγραφή Cookie
CART
Η συσχέτιση με το καλάθι αγορών σας
CATEGORY_INFO
Αποθηκεύει της πληροφορίες κατηγοριών στη σελίδα που επιτρέπουν να παρουσιάζονται οι σελίδες πιο γρήγορα
COMPARE
Τα στοιχεία τα οποία έχετε στη λίστα Σύγκρισης Προϊόντων
CURRENCY
Το νόμισμα που προτιμάτε
CUSTOMER
Μια κρυπτογραφημένη έκδοση της ταυτότητας σας ως πελάτης με το κατάστημα
CUSTOMER_AUTH
Μία ένδειξη για το αν είστε αυτή τη στιγμή συνδεδεμένος στο κατάστημα
CUSTOMER_INFO
Μια κρυπτογραφημένη έκδοση του γκρουπ πελατών που ανήκετε
CUSTOMER_SEGMENT_IDS
Αποθηκεύει την ταυτότητα πελάτη
EXTERNAL_NO_CACHE
Μία σημαία που δείχνει αν η κρυφή μνήμη λειτουργεί ή όχι
FRONTEND
Η ταυτότητα σας στο server
GUEST-VIEW
Επιτρέπει στους επισκέπτες να τροποποιούν τις παραγγελίες τους
LAST_CATEGORY
Η τελευταία κατηγορία που επισκεφτήκατε
LAST_PRODUCT
Το τελευταίο προϊόν που είδατε
NEWMESSAGE
Υποδεικνύει αν ένα νέο μήνυμα έχει ληφθεί
NO_CACHE
Υποδεικνύει αν επιτρέπεται να χρησιμοποιείται κρυφή μνήμη (cache)
PERSISTENT_SHOPPING_CART
Ένας σύνδεσμος που οδηγεί σε πληροφορίες σχετικά με το καλάθι σας και το ιστορικό επισκεψιμότητας αν έχετε ρωτήσει την ιστοσελίδα (μόνιμο cookie)
POLL
Η ταυτότητα οποιονδήποτε ερευνών στις οποίες συμμετείχατε
POLLN
Πληροφορίες για τυχόν έρευνες στις οποίες συμμετείχατε
RECENTLYCOMPARED
Τα είδη τα οποία συγκρίνατε πρόσφατα
STF
Πληροφορίες σχετικά με προϊόντα τα οποία έχετε στείλει με email σε φίλους
STORE
Η εικόνα αποθήκευσης ή η γλώσσα την οποία έχετε επιλέξει
USER_ALLOWED_SAVE_COOKIE
Υποδεικνύει αν ένας πελάτης επιτρέπεται να χρησιμοποιεί cookies
VIEWED_PRODUCT_IDS
Τα προϊόντα τα οποία έχετε δει πρόσφατα
WISHLIST
Μία κρυπτογραφημένη λίστα προϊόντων που προστίθεται στη λίστα επιθυμιών σας
WISHLIST_CNT
Ο αριθμός των ειδών στη λίστα επιθυμιών σας
8) Ασφάλεια δεδομένων και συστημάτων
Η εταιρία μας λαμβάνει όλα τα απαραίτητα μέτρα (κρυπτογράφηση στοιχείων, κ.λ.π.) για την απρόσκοπτη διασφάλιση των προσωπικών δεδομένων και των συναλλαγών. Τα στοιχεία των πελατών δεν γνωστοποιούνται σε τρίτους και κατά την περιήγησή σας στην ιστοσελίδα παραμένουν κρυπτογραφημένα και άρα μη ορατά από τρίτα μη εξουσιοδοτημένα πρόσωπα. Η κρυπτογράφηση ισχύει σε όλα τα στάδια και όλες τις διαδικασίες συναλλαγής και αποστολής προσωπικών σας δεδομένων - στοιχείων από και προς το coffee-epirus.gr όπως όλως ενδεικτικώς στο καλάθι αγορών, στην wish list, στην προσωπική σας σελίδα εγγεγραμμένου χρήστη, στη σελίδα δημιουργίας λογαριασμού εγγεγραμμένου χρήστη, στη φόρμα παραγγελίας, κατά τη μεταφορά των δεδομένων από και προς την εταιρία, κλπ.
Οι κωδικοί που χρησιμοποιούνται για την αναγνώρισή σας είναι: i) ο Κωδικός Εισόδου (e-mail ή username) και ii) ο Προσωπικός Μυστικός Κωδικός Ασφαλείας (password). Κάθε φορά που τους καταχωρείτε σας παρέχουν πρόσβαση με απόλυτη ασφάλεια στα προσωπικά σας στοιχεία. Μπορείτε να μεταβάλλετε τους ανωτέρω κωδικούς οποτεδήποτε και όσο συχνά επιθυμείτε.
Ο μόνος που έχει πρόσβαση στα στοιχεία σας είστε εσείς μέσω των ανωτέρω κωδικών και είστε αποκλειστικά υπεύθυνοι για τη διατήρηση της μυστικότητάς και της απόκρυψης τους από τρίτα πρόσωπα. Σε περίπτωση απώλειάς του ή διαρροής του θα πρέπει να προβείτε στην άμεση ειδοποίησή μας. Η εταιρία μας δεν ευθύνεται για τη χρήση του μυστικού κωδικού από μη εξουσιοδοτημένο πρόσωπο.
Σας συνιστούμε, για λόγους ασφαλείας, να αλλάζετε τους ως άνω κωδικούς ανά τακτά χρονικά διαστήματα και να αποφεύγετε τη χρήση των ίδιων και εύκολα ανιχνεύσιμων κωδικών, χρησιμοποιώντας ει δυνατόν όχι μόνο γράμματα και αριθμούς αλλά και σύμβολα για τη δημιουργία των κωδικών σας.
9) Περιορισμός ευθύνης της εταιρίας
Ο χρήστης- μέλος του coffee-epirus.gr αποδέχεται ρητά, ανεκκλήτως και ανεπιφυλάκτως το απόλυτο δικαίωμα της εταιρίας να διακόψει τη χρήση του/των κωδικών πρόσβασης στις υπηρεσίες του coffee-epirus.gr και να διακόψει τη διάθεση του περιεχομένου και των πληροφοριών του coffee-epirus.gr κάθε φορά που αυτή θεωρεί ότι παραβιάζονται από εκείνον οι παρόντες όροι. Επίσης, η εταιρία μπορεί να διακόψει, να αναστείλει ή να τροποποιήσει τη λειτουργία του coffee-epirus.gr εν όλο ή εν μέρει, μόνιμα ή προσωρινά οποτεδήποτε με ή χωρίς προηγούμενη ειδοποίηση του χρήστη - καταναλωτή - μέλους του coffee-epirus.gr.
Η εταιρία δεν ευθύνεται, στην περίπτωση που για οιονδήποτε λόγο, συμπεριλαμβανομένης και της περίπτωσης αμέλειας, διακοπεί η λειτουργία του coffee-epirus.gr ή καθίσταται δυσχερής ή/και αδύνατη η πρόσβαση σε αυτό ή/αν, εντοπιστούν «ιοί» ή άλλο επιβλαβές λογισμικό και μεταδοθούν στα τερματικά των χρηστών/επισκεπτών, ή αν τρίτα μη εξουσιοδοτημένα πρόσωπα παρέμβουν καθ’ οιονδήποτε τρόπο στο περιεχόμενο και στη λειτουργία της ιστοσελίδας, καθιστώντας δυσχερή τη χρήση του ή προκαλώντας προβλήματα στην ορθή λειτουργία αυτού ή υποκλέπτοντας στοιχεία που αφορούν προσωπικά δεδομένα των πελατών και εγγεγραμμένων χρηστών του coffee-epirus.gr.
Περαιτέρω, η εταιρία ουδεμία ευθύνη φέρει σε σχέση με την επικοινωνία του καταναλωτή με τρίτους που τυχόν διαφημίζονται στο coffee-epirus.gr, ενώ δεν ευθύνεται και για οιοδήποτε τυχόν ζήτημα ανακύψει από ενδεχόμενη σύναψη πάσης υφής εμπορικής συναλλαγής μεταξύ του χρήστη/μέλους και του τρίτου διαφημιζόμενου.
Επίσης, η εταιρία μας δε φέρει σε καμία περίπτωση ευθύνη για τυχόν απαιτήσεις νομικής ή αστικής ή/και ποινικής φύσεως, ούτε για τυχόν ζημία (θετική, ειδική ή αποθετική η οποία ενδεικτικά και όχι περιοριστικά, διαζευκτικά ή/και σωρευτικά συνίσταται σε απώλεια κερδών, δεδομένων, διαφυγόντα κέρδη, χρηματική ικανοποίηση, κ.λ.π.) από χρήστες - καταναλωτές - μέλη του coffee-epirus.gr ή τρίτους από αιτία που έχει σχέση με τη λειτουργία ή μη ή/και τη χρήση του coffee-epirus.gr ή/και σε αδυναμία παροχής υπηρεσιών ή/και πληροφοριών που διατίθενται από την εταιρία δια μέσου του coffee-epirus.gr ή/και από τυχόν μη επιτρεπόμενες παρεμβάσεις τρίτων σε προϊόντα ή/και υπηρεσίες ή/και πληροφορίες που διατίθενται μέσω αυτού ή/και δημιουργούμενα κενά ασφαλείας.
Σε κάθε περίπτωση, πάντως και εφόσον κάποιο από τα ανωτέρω οφείλεται σε αποδεδειγμένο δόλο της εταιρίας, η εταιρία ευθύνεται μόνον για την κάλυψη τυχόν θετικής ζημίας του ζημιωθέντος που προέρχεται και σχετίζεται ευθέως με τα ανωτέρω και το δόλο της εταιρίας. Ομοίως, ισχύουν όλοι οι περιορισμοί ευθύνης που αναγράφονται στους παρόντες όρους χρήσεις τους οποίους αναγνωρίζει και αποδέχεται ο χρήστης - καταναλωτής -μέλος του coffee-epirus.gr στο σύνολό τους, ως έγκυρους και σύμφωνους προς την καλή πίστη και τα συναλλακτικά ήθη.
10) Σύνδεσμοι με άλλες ιστοσελίδες
Το coffee-epirus.gr ενδέχεται να εμπεριέχει παραπομπές σε διαδικτυακούς τόπους, για το περιεχόμενο και τις υπηρεσίες των οποίων ουδεμία ευθύνη φέρει. Η εταιρία δεν εγγυάται τη διαρκή και ασφαλή προσβασιμότητα σε διαδικτυακούς τόπους, για τους οποίους ενδέχεται να εμπεριέχονται παραπομπές στο coffee-epirus.gr. Επιπλέον, η εταιρία μας ουδεμία ευθύνη φέρει για το περιεχόμενο και τις υπηρεσίες αυτών των διαδικτυακών τόπων και για κάθε πρόβλημα που τυχόν παρουσιασθεί κατά την επίσκεψη - χρήση των εν λόγω διαδικτυακών τόπων, ο χρήστης - επισκέπτης οφείλει να απευθυνθεί απευθείας στους διαχειριστές των τόπων αυτών, οι οποίοι είναι αποκλειστικά υπεύθυνα για την αποκατάσταση του προβλήματος. Η εταιρία σε καμία περίπτωση δεν αποδέχεται ή υιοθετεί το περιεχόμενο ή τις υπηρεσίες των websites και των σελίδων στα οποία παραπέμπει.
